TERMS & CONDITIONS
Welcome to Armour Hazard Protection online shop ("the Website"). These terms and conditions ("Terms") govern your use of the Website and your purchase of any products or services from it. By using the Website or purchasing products from it, you agree to be bound by these Terms. Please read them carefully.
1. General
1.1. Scope: These Terms apply to all users of the Website and all purchases made through it.
1.2. Eligibility: You must be at least 18 years old to use this Website or make a purchase.
2. Products and Orders
2.1. Product Information: We make every effort to provide accurate and up-to-date information about our products. However, we do not warrant that product descriptions or other content on the Website are accurate, complete, reliable, current, or error-free.
2.2. Pricing: All prices listed on the Website are in GBP and are subject to change without notice.
2.3. Order Acceptance: Orders placed are subject to acceptance by us. We reserve the right to refuse service or cancel orders at our discretion.
2.4. Payment: We accept BACS (Bank Account Clearing System). Payment details will be provided upon order confirmation. Orders will be processed upon receipt of payment.
3. Shipping and Delivery
3.1. Shipping Fees: Shipping fees will be calculated at checkout based on location and shipping method.
3.2. Delivery: We aim to process and dispatch orders within 2-3 business days for stocked items. Delivery times may vary based on location and non-stock items.
3.3. Title and Risk: Title and risk of loss pass to you upon our delivery of the products to the carrier.
4. Returns and Exchanges
4.1. Returns: We accept returns within 14 days of delivery, provided the product is unused, in its original packaging, and accompanied by proof of purchase. Customised garments and made to order sizes are non-refundable and non-exchangeable.
4.2. Exchanges: We may offer exchanges for products of equal or lesser value within 14 days of delivery.
5. Intellectual Property
5.1. Trademark: "Armour Hazard Protection" and the Armour HP logo are registered trademarks and are the exclusive property of Armour HP, a trading name of Stratford Workwear Ltd.
5.2. Copyright: All content on this Website, including text, graphics, logos, icons, and images, is the property of Armour AHP and is protected by United Kingdom copyright laws.
6. Liability and Disclaimers
6.1. Limitation of Liability: In no event shall Armour HP be liable for any direct, indirect, special, incidental, consequential, or punitive damages arising out of or in connection with the use or performance of the Website or the products purchased from it.
6.2. Disclaimer of Warranty: We provide the Website and its contents on an "as is" and "as available" basis without any representations or warranties of any kind.
7. Privacy
7.1. Privacy Policy: We respect your privacy. Please review our Privacy Policy to understand how we collect, use, and disclose information.
8. Governing Law
8.1. Jurisdiction: These Terms are governed by the laws of the United Kingdom. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
9. Changes to Terms
9.1. Amendments: We reserve the right to modify, add, or remove any part of these Terms at any time. Changes will be effective immediately upon posting.
10. Contact
10.1. Contact Information: If you have any questions or concerns regarding these Terms, please contact us at arc@armourhp.com
PRIVACY STATEMENT
Privacy Policy for Armour HP Website
This Privacy Policy describes how Armour HP ("we", "us", "our") collects, uses, and discloses your personal information when you use our website ("the Website") and interact with our services. By using the Website, you consent to the practices outlined in this Privacy Policy.
1. Information We Collect
1.1. Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and other contact information when you provide it voluntarily.
1.2. Transaction Information: We collect information related to your purchases, including products ordered, transaction amount, and payment details.
1.3. Usage Information: We may collect information about your interactions with the Website, including pages visited, links clicked, and other browsing activities.
1.4. Credit Check Information: In certain cases, we may collect information necessary for conducting credit checks, including but not limited to, financial history and creditworthiness.
2. How We Use Your Information
2.1. Provide and Improve Services: We use your information to process orders, provide customer support, and improve the functionality and content of the Website.
2.2. Communicate with You: We may use your contact information to respond to your inquiries, send order updates, and provide promotional information.
2.3. Marketing and Promotions: With your consent, we may send you marketing communications about our products and services.
3. Information Sharing and Disclosure
3.1. Service Providers: We may share your information with third-party service providers who assist us in operating the Website, processing transactions, or delivering services. We may share your personal data, but this will be done on a ‘need to know’ basis and only where it is necessary to do so or where we are required to share information.
3.2. Legal Compliance: We may disclose your information when required by law, court order, or other government or law enforcement authority.
4. Cookies and Tracking Technologies
4.1. Cookies: We use cookies to collect information about your browsing behavior on the Website. You can control cookies through your browser settings.
5. Your Rights
5.1. Access and Correction: You have the right to access and correct your personal information held by us.
5.2. Withdraw Consent: You can withdraw your consent for marketing communications at any time.
5.3. Data Portability: You have the right to request a copy of your data in a structured, machine-readable format.
6. Data Security
6.1. Security Measures: We implement reasonable security measures to protect your information from unauthorized access, disclosure, or alteration.
7. Changes to this Privacy Policy
7.1. Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
8. Contact Us
8.1. Contact Information: If you have any questions or concerns about this Privacy Policy, please contact us at arc@armourhp.com
PAYMENT METHODS
- BACS